More Companies Know High Employee Morale Propels Profits

More companies are aware that employee engagement enables a better customer experience, which leads to higher performance.

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Why Your Customers Stay or Leave – Insights from Study

Despite all the emphasis on speed in customer service, it’s not the salient factor in customer service. The power of emotion is most important.

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Will NLRB’s Controversial Decisions be Reversed after Court Rules Obama Violated Constitution?

Finally, a win for the U.S. Constitution and employers. In a unanimous ruling, a court ruled President Obama has abused the appointment process.

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HR – Interviewers Give Higher Marks to Applicants Interviewed Early in the Day

Interviewers often give higher ratings to job job seekers whom they interview early in the day, according to authoritative research.

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HR Lessons from Failed Mergers of Canadian Businesses

Only 20 percent of Canadian mergers and acquisitions succeed, according to a survey of finance executives. Here’s why.

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Security Still Needs Update after Russian Hackers Stole 1.2 Billion Passwords – BizCoach

About 1.2 billion Internet usernames and passwords from hundreds of thousands of Web sites and 500,000 e-mail addresses have been stolen by a Russian crime syndicate, according to a report in The New York Times. This should have revived interest in the movement to eliminate passwords.

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Top Strategies to Get Published as a Guest Blogger

Guest blogging is a great way to become better known in your profession. A byline works wonders. As a guest blogger, you’re able to share your philosophy to promote your business or to accelerate your career prospects. Here are eight basic tips to make a favorable impression in your pitches.

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How Boeing and Seattle’s Economy Can Win with the Dreamliner

Boeing’s 787-Dreamliner battery fires could have adverse impacts on a myriad of stakeholders. Here’s how Boeing can win.

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The Best Blogs Share 9 Common Traits in Content

In blogging, it helps to be trustworthy and to be a great storyteller. The best blogs share nine common traits.

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To Realize Your Business Vision, 8 Best Practices for Setting Goals

Whatever your situation, to realize your vision, focusing on the right details is a skill conducive for strategically setting goals. Here are eight best practices.

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Seattle business consultant Terry Corbell provides high-performance management services and strategies.