Microsoft and Bing: The Hits Just Keep on Comin’

 

June 7, 2010

At the Worldwide Developers Conference in San Francisco, Apple CEO Steve Jobs’ keynote speech introducing the iPhone’s facelift was big news. The buzz leading up to the rollout was deafening. Any time Mr. Jobs makes a presentation, it’s exciting for Apple aficionados.

The big news was supposed to be all about Apple when Mr. Jobs unveiled the new-look iPhone 4. With 16GB and 32GB capacities, it’s priced at $199 and $299, respectively. It’s 25 percent slimmer than its predecessor. It has twice the picture resolution, and has a computing brain with video-chat function. It will be sold in 88 nations.

As expected, Google is the iPhone’s default search engine. But wait, here’s some surprising news – a big secondary angle is that Bing is a search option on the iPhone. Now we know why we’ve heard rumblings in recent weeks about meetings between Apple and Microsoft.

“…Bing will be included as one of the search engine choices within Safari on iPhone, iPad, iPod Touch and within the Safari browser on the Mac and PC,” announced Yusuf Mehdi, senior vice president at Microsoft, in a blog according to CNET.

“Needless to say, we are excited that Bing will be included as an option in Safari because it will make it easier for you to search and get the benefits of Bing,” he added.

“In addition, we are continuing to improve our existing Bing mobile application for iPhone which makes it easy to search, map, and find commerce and movie times,” Mr. Mehdi said. “We will have a new release with even more great features very soon. For those of you that have not already tried it, you can find it in the App Store today.”

Microsoft’s track record in partnerships is really terrific. Indeed, in its first year, Bing also scored by being the search engine for Facebook and Verizon phones.

And I’m not certain it’s getting full credit for its successes. Depending on the research firm, Bing is credited with a 10 to 11 percent market share. (But based on this Web site’s visitor’s data, Bing’s share appears to be at least 50 percent higher.)

It’s also worth noting Google has been tinkering with it home page appearance, including offering an option to change the background. To use football-announcing vernacular, “Is Google hearing Bing’s footsteps?”

From the start, Bing has been offering colorful, informative schemes. For my SEO taste, Bing has a more objective search process compared to Google’s quirky approach. And I love the Bing mouse-over option on the news videos.

Frankly, I don’t get it when I’ve read bloggers’ posts about Microsoft having a so-so year. The company has had a stellar year in forming partnerships. That’s an excellent lesson for any company.

So regarding Bing’s progress, as I used to say as a young rock ‘n’ roll DJ working my way through college, “The hits just keep on comin’.”

From the Coach’s Corner, here’s more on the new iPhone.

Google vs. Microsoft-Yahoo Heats Up – Indirectly

 

April 25, 2010

There seems to be a misconception that recent upgrades on Facebook imply an intensified competition with Google. Well, yes and no.

On three occasions since Christmas Eve, 2009, Facebook has outdrawn Google in U.S. visitors. And Google now counts social media in ranking Web sites, but ostensibly tends to disregard the importance of Facebook.

Facebook made some big news when it unveiled details about its new “Like” button.  What you should know about Facebook’s changes – CNN.com was a very popular topic on the Web.

So, in defensive football parlance, Google is probably hearing Facebook’s footsteps. At the same time, however, Google is also hearing Bing’s footsteps. Bing provides search for Facebook, which means its capitalizing on Facebook’s success. And, of course, the effect of the Bing-Yahoo advertising-search partnership will soon be obvious. My sense is that Yahoo is already doing better in search.

So what is Google doing? It continues to evolve, too.

Google is already tweaking its Google Places, which it launched in the Q4 2009. Google Places inserts listings for companies that Google lists also in local searches.

The features include:

• Companies can display the territories they serve in their service areas.
• With advertising tags for which Google charges $25 per month, companies can be spotlighted on Google Maps and Google.com. Their applications include pictures and coupons.
• Depending where you are based, Google provides free photo shoots of business interiors. If you wish, you can also add your own pictures.
• From Google Places Dashboard, you can get customized QR codes, which direct customers to your place page. Prospects can use their smartphones to scan the codes, which can be inserted on your marketing collateral.
• The search engine’s Favorite Places program is forwarding window decals that have codes to about 50,000 U.S. companies.
• With Google Places, you will be able to learn from where customers are coming and who they are.

There are restrictions, for example, companies must indicate a mailing address and only one listing for each address.

Huh? Yes, all of these developments are true. Check them out for yourself.

Whatever your online marketing and search-engine preferences, such competition is exciting and provides more options for businesspeople and consumers.

From the Coach’s Corner, there are Google restrictions. Here are the Google provisos.

U.S. Internet Search Grows, But Pace Slows

April 10, 2010 -

Internet usage continues to grow in 2010 – by 7.6 percent in March – but at a much slower pace than reported during the same period a year ago, according to a published report.

Website Magazine reports that recent comScore research indicates Americans increasingly used the Internet last month but not at the torrid rate of increase during the same period a year ago.

Google’s market share declined from 65.5 percent to 65.1 percent. Yahoo’s share increased by .01 percent to 16.9 percent. Bing moved up from 11.5 to 11.7 percent.

Here is the Internet usage-growth by reporting period:

• March, 2010 – 7.6 percent
• February, 2010 – 10.4 percent
• January, 2010 – 12.4 percent
• December, 2009 – 16.5 percent
• September, 2009 – 17.3 percent
• June, 2009- 21.8 percent
• March, 2009 – 33.1 percent

Obviously, it’s hard to sustain double digit growth indefinitely. And it’s way too early to conclude that the Internet has reached its saturation point like mature companies and sectors will do over time.

From the Coach’s Corner, also from Website Magazine: Weekend Warrior Websites You Can Build This Weekend.

Facebook Clips Google – Is Google’s Bloom Falling off the Rose?

 

March 16, 2010

The Internet world has been buzzing after Facebook enjoyed more visits than Google in the U.S. during the second week of March, according to the research company, Hitwise. This is ostensibly the third time Facebook has beaten Google as the No. 1 engaged Web site since Christmas Eve, 2009.

Facebook is credited by Hitwise with 7.07 market share percent compared to Google’s 7.03 percent.

A competing research firm, comScore, reports Facebook’s share was helped by its 10 percent growth rate – from 395 million visits January to 436 million visits in February.

The Internet’s intrigue is exciting. Three years ago MySpace was the No. 1 Web when Google took over. And for most of 2009, Twitter seemed to be the recipient of most of the online buzz.

Now, it’s Facebook because it makes it easy to share content and information, and it’s becoming a first destination site for users. 

Most importantly is the implication that Facebook will ultimately help Bing in its competition with Google. Bing handles search for Facebook. This is another indication of Microsoft’s brilliance in forming strategic alliances.

Meantime, Hitwise differs by about 25 percent from other research companies, comScore and Nielsen, in estimating Bing’s performance. Hitwise only pegged Bing at 9.7 percent market share in search.

For example, in February, Bing continued to accelerate its growth according to Nielsen. The Nielsen press release states Bing’s market share is 12.5 percent. That’s a 15 percent jump since January. Nielsen also reports Google lost market share for two consecutive months – from 67.3 percent in December to 66.3 percent in January to 65.2 percent in February.

Nielsen also says Yahoo has dropped to 14.1 percent. This might represent a red flag for Bing if it is only taking market share from Yahoo. Bing needs to demonstrate success against Google. That’s because Bing and Yahoo will soon join forces in their 10-year deal with Bing being responsible for search and Yahoo handling the advertising.

So, it’s hard to say at this point whether the bloom is falling off Google’s rose. Other than death and taxes, nothing is ever certain but change. 

From the Coach’s Corner, here’s the latest Nielsen press release:

Bing Hits All-Time High Market Share: Nielsen.

WA Entrepreneurs Celebrate 16 Years of Commerce Networking

 

Today, the world of commerce is buzzing over Bing’s proposal to pay the Fox media Web sites to de-list from Google. It was prompted by basically two reasons – Fox’s visionary founder Rupert Murdoch and newspaper publishers who have been frustrated about how they are treated by Google, and the goal of Microsoft’s Bing to overtake Google in the search.

Yes, this event illustrates the complexity of commerce and how it has evolved in the last 16 years.

If my memory is accurate since 1993, consider these developments:

• Fox Broadcasting Company launched programs seven nights a week. That was also the year Fox acquired the rights to broadcast the National Football League games previously owned by CBS. The network has certainly succeeded. It has delivered No. 1 ratings for 18-49 demographic ratings since 2004.
• Throughout the globe, pocket- size telephones started becoming quite the rage.
• Intel announced its 3.1 million-transistor Pentium microchip about the time Microsoft introduced Windows NT.
• Linux was launched as a free operating system and Apple Computer introduced us to its hand-held computer.
• President Bill Clinton signed NAFTA, the North American Free Trade Agreement, into law.

Meantime, a group pioneering as a leads-generation organization in Federal Way, WA has created its own buzz, and is preparing to celebrate its 16th anniversary as Referrals Unlimited.

As a leads group, Referrals Unlimited (www.referralsunlimited.org) helps its small-business members attain their entrepreneurial goals. They keep track of the commerce the group generates – the dollar amount is impressive.  Recently, I had the pleasure of attending a meeting as a guest to discuss the planned Biz Coach radio program, and met several of the charming members who are proud of their products and services.

Let’s meet some of the members:

“I offer a weight loss program for busy women who want to eat well and lose weight easily,” says Kristina Brown of Heart of Nutrition. “There is no deprivation, just yummy foods that bring your body back into balance so that the weight comes off naturally and without starving yourself.”

Ms. Brown says she’s been in business 10 years: “I bought my first health/cook book when I was just 19 and have been reading, cooking, and sharing this ever since.”

David Sobie represents a security firm, Global Technology Solutions, Inc. (www.globalts.net).

“Global Security, founded in 1988 and with offices in Oregon, Washington, and the greater Kansas City area is a full service security, fire, access control and low voltage home technology provider, “says Mr. Sobie, who boasts of more than 10,000 business and residential customers in Washington, Oregon and metropolitan Kansas City.

Richard Day specializes in identity theft mitigation and prepaid legal services. He doesn’t waste any time in succinctly explaining his services.

“My name is Richard Day protecting your assets against identity theft and giving affordable access to the justice system,” says Mr. Day (http://www.linkedin.com/in/richardday7).

Simone Perry aesthetically preserves what she calls sentimental assets at Sentimental Preservation by Simone (www.sentimentalpreservation.com).

“Whether it is something past down to you from ancestors or from a special event in your life, I can put it in a protective display for you to enjoy,” Ms. Perry says. “I also have unique textile preservation boxes for storing wedding gown, uniforms, christening gown or quilts. Call me today to preserve those treasures before they are lost.”

Isabel Tessier has marketed vitamins for more than three decades.

“Golden Neo-Life Diamite vitamin company has been in business since 1958, and I have been a consultant with GNLD for 31 years,” says Ms Tessier. She says her products deal with fatigue, stress, digestive problems, diabetes, allergies and cholesterol (www.healthplus-vitamins.com).

Renae McGregor owns Legacy Boutique Gift Baskets.

“From Seattle and the Pacific Northwest, our gourmet gift baskets contain the most mouth-watering foods” Ms. McGregor proudly states.  “Our baskets are filled with Northwest Coffee, Chocolates, Salmon, Mustard, Cookies, Summer Sausage, Nuts, Died Fruit, Popcorn and Oh! I can’t forget Tim’s Chips! Even our Beer and Wine are from the Pacific Northwest.”

With the exception of the month of December, she guarantees next-day shipping.

“Our web site www.legacyboutique.com, displays a variety of categories, for example, baby, bath body-spa, beer, birthday, chocolates, student, corporate, custom, get well-sympathy, as well as gifts for women and men, housewarming and wine to name a few.” 

Referrals Unlimited’s treasurer is a banker, Marty Markey, who introduced me to the group. She is the branch manager at Rainier Pacific Bank (www.rainierpac.com) at its Twin Lakes branch. (Disclosure: I’ve known her as a businessperson, and I’ve observed her outstanding customer service skills for a few years.)

“Rainier Pacific Bank builds profitable relationships by providing valuable financial solutions for its customers,” says Ms. Markey.  “We have served the diverse financial needs of our customers in the Tacoma-Pierce County market area of Washington State for over 75 years with consumer and business banking services, income property lending, investment and insurance services.”

As you might expect of a banker with unusually good customer service skills, she is very enthusiastic.

“We strive to be the choice for financial services in the markets we serve, and enjoy a deep level of community involvement throughout our history as a financial institution. Come see us in the local markets of Federal Way, Tacoma, Gig Harbor, Spanaway, and Puyallup!”

Amen. As a kid growing up, a family friend and employer, Andy Andrews at the Palm Springs Tennis Club used to reward me with tickets to the spring training games of the then-California Angels. That’s where I had the thrill of watching baseball stars, such as Willie Mays, play in the desert sun.

As I thanked him for the tickets, Mr. Andrews once told me: “It isn’t what you know, it’s who you know.”

So, to the Referrals Unlimited members, happy anniversary, kids!

From the Coach’s Corner, SCORE (www.score.org) has a site providing numerous business-management tips: http://www.score.org/business_tips.html.