Strategies to Prepare Your Franchisees for Strong Growth

Customer service and marketing skills are at the core of every sustainable business. Unsuccessful franchisors fail because they don’t adequately monitor and train their franchisees’ workers in customer service and marketing.

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19 Best Practices for Writing Professional Business Letters

Knowing how to write an impressive business letter is imperative for maximum career success. By writing with professionalism, you’re leaving a lasting positive impression and you’re enhancing your chances for strong results.

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Tips for Productive Meetings to Improve Performance

Here’s a checklist to engage your employees in energetic, inspiring staff meetings that will increase profits.

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Improve Employee Morale with Better Break-Room Etiquette

You’d be amazed how employee attitudes are shaped by a lousy break room – dirty dishes, spoiled food and thoughtless co-workers. But you can do something about it.

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These 13 Red Flags Are Signs Employees Dislike You

Your employees might not tell you that they hate you, but there are many signs that will tip you off.

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HR: Say the Right Things in Difficult Situations with Employees

Careful planning is necessary before you give an employee an appraisal or in advance of terminating the person. Here are 10 tips.

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Etiquette Tips for Conducting Business in the French Culture

Not to be gauche, but compared to the U.S., conducting business in France might seem a bit quirky to you. Nevertheless, business with the French can be very profitable, if you approach it with dignity.

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‘That’s the Way It Is’ – Often a Lazy Reaction to Employees

When employees question your policies, don’t let your ego dictate how you react to them. Consider it as though they’re merely questioning you. They just might be positive change agents for you. So here’s how to profit from change agents.

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Management: 5 Most Common Reasons to Fire Employees

With difficult employees, you have two obvious problems – the impacts on your organization and the behavior of the individual. Here’s what to do.

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Tips for Your Success with Effective Follow-up Emails

Ever wonder why you’re waiting nonstop for emails – why you’re unsuccessful after you send follow-up emails? It might be because of your approach.

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Seattle business consultant Terry Corbell provides high-performance management services and strategies.